Emotional Intelligence

No. of days: 2

For whom:

• Individuals in a position of leadership or looking to take up leadership positions
• Individuals looking to motivate, inspire, and understand their team members
• Individuals who want to able to successfully control and manage their emotions
• Individuals looking to gain a better understanding of the deeper undercurrents of human behavior

Anyone can become angry – that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way – this is not easy. – Aristotle, The Nicomachean Ethics

Emotional intelligence (EI) has become a vital part of how today’s leaders meet significant business challenges. Leaders need to manage an empowered workforce and the new demands on leadership include:

• Vision and mentoring to the workforce
• Promoting inclusion and team spirit
• Partnering and inspiring internal stakeholders

All this requires leaders to be ‘Emotionally Intelligent’ and this program equips them with the Emotional Intelligence competencies necessary to face today’s challenges.

Program Objectives

• Understand EI
• Helping to develop your EI
• Learn about different emotions and how to express it
• Practice listening to others emotions
• Learn how to manage emotions and conflicts
• Learn and practice ways of building positive energy for themselves and teams

Program Contents

• Emotional Intelligence and its role at work
• EQ vs. IQ
• Self assessment on EI
• Understanding emotions – Emotional literacy, vocabulary. feelings and needs
• Expressing Emotions – Suppression vs expression and their implications
• Listening to Emotions – Building the skill
• Managing Emotions – EI Model, practical tips
• Using Emotions – Role of emotions in relationships
• Using positive energy
• Action planning for self

Approach

Methodology

• Experiential
• Theory
• Skill building
• Psychometric assessment
• Theater