Interpersonal Skills

No of days: 2

For whom: Junior to Middle management

The key to being a good team player and a manager is Interpersonal Skills. Interpersonal skills and team working skills are as, if not more, important than skills, knowledge or talent.

This two day workshop helps sharpen your interpersonal skills and enables you to work amicably and efficiently with others. Working well with others involves understanding and appreciating individual differences and harmonizing those differences to maximize the effectiveness of the team.

Program Objective

• Identify the key interpersonal skills required in life and learn their significance
• Identify personal blocks and learn how to work on them
• Improve productivity through better interpersonal relationships

Program Contents

• Need and benefits of good interpersonal skills at work
• Framework of interpersonal skills
• Self assessment
• Attitudes required for good interpersonal skills
  • Trust
  • Openness
• Communication (listening and assertiveness)
• Giving and receiving feedback
• Interpersonal problem solving and conflict resolution
• Action planning

Approach

Methodology

• Experiential learning
• Ample use of role plays, real life examples, discussions, experience sharing
• Story telling, music, dance & drama