Manager As A Coach

Need

For learning and development managers from the service industry, this program was designed to facilitate the usage of coaching as a managerial tool and equip them with powerful questioning and listening skills.

Industry

Service Industry

Solution Category

To enhance the competencies and intrinsic inclination of managers and leaders to develop their teams.

Impact

  • As a result of the program, the quality of conversations improved, the team engagement improved and problems were solved collectively. Managers could coach team members and also delegated better.
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